User Terms

Terms and Conditions 1. Introduction Welcome to WhatsEdge! These Terms and Conditions govern your access to and use of our WhatsApp marketing and CRM platform, including AI-powered bots and other related services. By using our services, you agree to these Terms and Conditions. If you do not agree, please refrain from using WhatsEdge. 2. Definitions "Service" refers to WhatsEdge, its website, platform, and any associated tools and functionalities. "User" refers to you, the individual or organization accessing and using the Service. "We/Us/Our" refers to WhatsEdge. "Content" refers to all data, text, messages, media, and information shared, uploaded, or processed using WhatsEdge. 3. Eligibility By using WhatsEdge, you confirm that: You are at least 18 years old. You are authorized to represent your organization, if applicable. You comply with all relevant laws, including WhatsApp’s policies. 4. Account Registration To use our platform, you must: Provide accurate and up-to-date information during registration. Maintain the security of your account credentials. Notify us immediately in case of unauthorized access to your account. 5. Permitted Use You agree to use WhatsEdge for lawful purposes only. Prohibited uses include, but are not limited to: Sending spam, unauthorized promotions, or illegal content. Violating WhatsApp's terms of service or local regulations. Engaging in unethical or harmful practices, including harassment or deceptive marketing. We reserve the right to suspend or terminate accounts engaged in prohibited activities. 6. AI Bots and Automation Our AI bots are designed to enhance your marketing and CRM workflows. You agree to: Use AI bots responsibly and in compliance with applicable laws and privacy standards. Avoid deploying bots for harmful, unethical, or illegal activities. We are not liable for outcomes resulting from improper use of AI-powered tools. 7. Data and Privacy Your privacy is important to us. By using WhatsEdge, you agree to our Privacy Policy and consent to the processing of your data. We will: Use your data solely for providing and improving the Service. Not share your data with unauthorized third parties. You are responsible for ensuring your use of WhatsEdge complies with applicable data protection laws, such as GDPR or CCPA. 8. Payment and Billing Some features of WhatsEdge require a subscription. By subscribing, you agree to the applicable fees and billing terms. Payments are non-refundable unless explicitly stated otherwise. We reserve the right to update pricing with prior notice. 9. Intellectual Property All intellectual property rights related to WhatsEdge, including trademarks, content, and software, belong to us. You may not copy, distribute, or modify any part of the platform without our explicit permission. 10. Limitation of Liability To the maximum extent permitted by law, WhatsEdge shall not be held liable for: Indirect, incidental, or consequential damages. Loss of profits, data, or business opportunities. Issues caused by third-party integrations or services. 11. Termination We reserve the right to suspend or terminate your account if you breach these Terms and Conditions. You may also cancel your account at any time by contacting our support team. 12. Changes to Terms We may update these Terms and Conditions from time to time. Significant changes will be communicated via email or platform notifications. Continued use of the Service indicates your acceptance of the updated terms. 13. Governing Law These Terms and Conditions are governed by the laws of Dehradun , India . Any disputes shall be resolved exclusively in the courts of Dehradun India. 14. Contact Us If you have any questions about these Terms and Conditions, please contact us at: WhatsEdge Support Team Email: info@whatsedge.com Website: www.whatsedge.com